Chapter 34.2: User-Centred Safe Design Approach to Control

Chapter 34.2: User-centred safe design approach to control

Abstract
This chapter emphasises the importance of user-centred control and safe design within a framework of participatory ergonomics, and considers the roles that generalist OHS professionals can take in the workplace design and control process. Key concepts of ergonomics/human factors, user-centred design, risk management and participatory approaches to control, and safe design are described, with an emphasis on methods of infusing safe design with a user-centred perspective. The chapter provides an example of a user-centred safe design tool – Safety in Design Ergonomics (SiDE) – that employs a taskbased approach to develop effective user-centred controls in the mining industry. Also, safe design procurement and manual-task risk management are considered. Designer duties and regulations are summarised, including standards for user-centred control and safe design, and the chapter concludes with some implications for OHS practice.

Keywords: safe design, participatory ergonomics, end users, human factors, user-centred control

First year of publication: 2014
Current Version: 2014

Chapter 34.2: User-centred safe design approach to control

Table of contents

1 Introduction ……………………………………………………………………………………………………. 1
2 Key concepts…………………………………………………………………………………………………… 2
2.1 Ergonomics/human factors and user-centred design ………………………………………. 2
2.2 Risk-management and participatory approaches to control ……………………………… 3
2.3 Safe design ……………………………………………………………………………………………….. 4
3 Historical development of concepts …………………………………………………………………… 7
3.1 Safe design methodologies …………………………………………………………………………. 7
3.2 Integrating a user-centred perspective into safe design …………………………………. 10
4 A user-centred safe design process …………………………………………………………………… 11
4.1 SiDE – a user-centred safe design tool for the mining industry ……………………… 11
4.2 SiDE methodology …………………………………………………………………………………… 12
4.3 SiDE outcomes ……………………………………………………………………………………….. 14
5 Other examples of user-centred safe design applications …………………………………….. 14
5.1 Safe design procurement …………………………………………………………………………… 14
5.2 Manual-task risk management …………………………………………………………………… 16
6 Designer duties, legislation and standards …………………………………………………………. 17
6.1 Australian legislation ……………………………………………………………………………….. 17
6.2 International standards ……………………………………………………………………………… 18
7 Implications for OHS practice …………………………………………………………………………. 19
8 Summary ………………………………………………………………………………………………………. 19
9 Key authors and thinkers ………………………………………………………………………………… 20
10 References ……………………………………………………………………………………………………. 20
Appendix 1: Expert comment …………………………………………………………………………………. 25

Tim Horberry PhD, MSc, BA(Hons), MIEHF
Associate Professor and Principal Research Fellow (Human Factors), Minerals Industry Safety and Health Centre, University of Queensland

Tim’s background is in human factors, design and safety. Since completing his PhD in transport safety, he has worked on many applied projects in the transport, industrial and mining domains. Currently, Tim holds a Marie Curie International Safety in Design Ergonomics Fellowship with the Engineering Design Centre, Cambridge University, England.

Robin Burgess-Limerick BHMS(Hons), PhD, CPE, FHFESA, CPMSIA
Professor of Human Factors and Deputy Director, Minerals Industry Safety and Health Centre, University of Queensland

Robin is a Certified Professional Ergonomist and past-president, and Fellow of the Human Factors and Ergonomics Society of Australia. His research interests include the use of risk management techniques and participative ergonomics approaches for the safe design of workplaces and equipment.

Neil Storey MAppSc(OHS), MBuilding(Energy Efficient Design), BBuilding
Director, Plant and Structures Section, Codes and Guidance Branch, Safe Work Australia

Neil developed the national work health and safety safe design action for the National Occupational Health and Safety Commission under the National OHS Strategy 2002-2012. Neil’s current role includes supporting the model work health and safety legislation and codes of practice, including safe design.

Matthew Thomas BA, MEnvST, PhD
Director, Westwood-Thomas Associates; Associate Professor, Appleton Institute, CQ University

Leo Ruschena MSc(OccHyg), MIER, BEng, BEcon, GDipOrgBeh, CFSIA
Senior Lecturer OHS, School of Applied Science, RMIT University

Margaret Cook BOT(Hons), GDipOHS, MHlthSc, PhD, FSIA, CPE
Senior Lecturer, OHS Education, University of Queensland

Chad Pettitt BHlthSc(OHS) Senior Consultant, AusSafe Consulting

Learning Outcomes

The OHS Body of Knowledge takes a conceptual approach which enables it to be applied in different contexts and frameworks.

To optimise its value for education and professional development learning outcomes have been developed for each technical chapter in the Body of Knowledge.

The learning outcomes as described give an indication of what should be the capabilities of an OHS professional; it is up to those developing OHS education programs, OHS professionals planning their CPD or recruiters or employers selecting or developing people for the OHS function to consider the required breadth vs. depth .

Please read the section on using the learning outcomes before delving into the leaning outcomes of the individual chapters.

The numbers against each learning outcome refer to the chapter number of the BOK download page. No learning outcomes have been developed for the chapters considered introductory or underpinning knowledge (that is chapters 1, 2, 3, 4, 5, 6, 7, 1, .13, 14, 15.)

Find Out More About Using the OHS BOK Learning Outcomes