Chapter 34.2: An Introduction to User-Centred Safe Design

Chapter 34.2: User-centred safe design approach to control

This chapter emphasises the importance of user-centred control and safe design within a framework of participatory ergonomics, and considers the roles that generalist OHS professionals can take in the workplace design and control process. Key concepts of ergonomics/human factors, user-centred design, risk management and participatory approaches to control, and safe design are described, with an emphasis on methods of infusing safe design with a user-centred perspective. The chapter provides an example of a user-centred safe design tool – Safety in Design Ergonomics (SiDE) – that employs a taskbased approach to develop effective user-centred controls in the mining industry. Also, safe design procurement and manual-task risk management are considered. Designer duties and regulations are summarised, including standards for user-centred control and safe design, and the chapter concludes with some implications for OHS practice.

Keywords: safe design, participatory ergonomics, end users, human factors, user-centred control

First year of publication: 2014
Current Version: 2019

Chapter 34.2: User-centred safe design approach to control

Table of contents

1 Introduction
2 Key concepts
2.1 Ergonomics/human factors and user-centred design
2.2 Risk-management and participatory approaches to control
2.3 Safe design
3 Historical development of concepts
3.1 Safe design methodologies
3.2 Integrating a user-centred perspective into safe design
4 A user-centred safe design process
4.1 SiDE – a user-centred safe design tool for the mining industry
4.2 SiDE methodology
4.3 SiDE outcomes
5 Other examples of user-centred safe design applications
5.1 Safe design procurement
5.2 Manual-task risk management
6 Designer duties, legislation and standards
6.1 Australian legislation
6.2 International standards
7 Implications for OHS practice
8 Summary
9 Key authors and thinkers
10 References
Appendix 1: Expert comment

Kevin Sleigh, Consultant Occupational & Environmental Physician

Melinda Miller, ANZSOM President; Consultant Health and Wellbeing Specialist

Sandra Code, Work Health & Safety Consultant (Practically Safe) , Independent consultant

Pam Pryor AO, Manager, OHS Body of Knowledge Development , Australian Institute of Health and Safety  Peer

Learning Outcomes

The OHS Body of Knowledge takes a conceptual approach which enables it to be applied in different contexts and frameworks. To optimise its value for education and professional development learning outcomes have been developed for each technical chapter in the Body of Knowledge.

The learning outcomes as described give an indication of what should be the capabilities of a new graduate OHS professional in the workplace. It is up to those developing OHS education programs, OHS professionals planning their CPD or recruiters or employers selecting or developing people for the OHS function to consider the required breadth vs. depth


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